A short-term rental host’s worst fears are that guests will rob them blind, trash their home or turn it into a party pad, or even refuse to leave. I’ll be frank: Those kinds of nightmare guests do exist. But fortunately, they’re rare, and good communication and screening can go a long way towards avoiding them.
But there are other kinds of terrible short-term rental guests. They’re the people who drive you crazy by complaining about everything, from the quality of the towels to the hum of the air conditioner.
Nothing you say or do seems to matter [Read more…] about What to Do About Terrible Short-Term Rental Guests