I’ve read a lot of blog posts about how to wow your short-term rental guests. I’ve even written some myself. But let’s get real: how many of us hosts bother to learn much about what our short-term guests really want? We make lots of assumptions, but do we know?
I needed to find out. I read reviews that guests had left about their stays, talked to my traveling friends, and thought about what I loved, hated, appreciated, and would have changed about places I stayed in as a guest myself.